Batesville’s Funeral Professional Education Series: Learn, Connect and Grow
As a leader in the funeral service industry, Batesville is always looking for ways to connect and inform. That’s why we’re starting the Funeral Professional Education Series. This webinar series is designed to showcase new innovations and solutions, share industry trends and best practices, and provide valuable insights from our subject matter experts and trusted partners.
Watch Past Webinar Recordings
Upcoming Funeral Professional Webinars:
Transforming your Online Business with the Remembrance Store™
Webinar Information:
Date: November 18, 2025
Time: 1:00 – 1:30 PM ET – followed by Q&A
Content Description:
Families are changing how they shop for memorial and remembrance items, with more turning to online options to find products that reflect their loved one’s life and legacy. This shift is transforming how funeral homes connect with families beyond the service, and creating new opportunities for growth.
According to a recent study*:
- 38% of pre-need and 37% of at-need consumers purchased remembrance products (primarily jewelry and urns), through Amazon.
- 32% of pre-need and 36% of at-need families consider online a more ideal purchase locations for memorialization products vs. only 20% at funeral homes.
- 58% of pre-need and 64% of at-need families researched funeral products like urns and jewelry, highlighting a need for shoppable online resources consumers can access prior to contacting the funeral home.
*Batesville Consumer Journey Market Research Study, conducted by Burke, Inc., (2024)
The Remembrance Store™ is Batesville’s turnkey ecommerce storefront for urns, keepsakes and jewelry, helping funeral homes capture sales before, during, and after the service. By extending your reach beyond your physical location, you can serve families wherever and whenever they’re ready and provide an “always-on,” incremental revenue stream for your business.
Join Batesville’s upcoming webinar on Tuesday, November 18 from 1 -1:30 pm to learn how The Remembrance Store™ is creating revenue opportunities for funeral homes and families.
In this session, you’ll learn how the Remembrance Store can help your funeral home:
- Generate incremental revenue with no extra effort: Commissions are paid on every sale, creating a steady incremental revenue stream without additional staffing or resources.
- Easy setup and turnkey support: Batesville manages hosting, customer service, fulfillment, and returns, so setup and management are effortless. You’ll even receive a
- Expand and protect your business: Expand your business outside of your funeral home through an ecommerce storefront and combat lost sales to unaffiliated online retailers.
- Stay connected with families long after the service: Purchases for anniversaries, birthdays, and holidays keep relationships strong beyond the arrangement process, providing increased lifetime value and potential for referrals.
Register for this webinar to learn how funeral directors across the country are using The Remembrance Store™ to serve families, strengthen relationships, and effortlessly grow their businesses. See how tradition meets transformation and discover a better way to serve families in a digital world.
About the Presenter
Ariel Gaeta
Director of Customer Experience
Batesville
Ariel has been with Batesville for over 2 years and leads the new ecommerce Remembrance Store™ program. Ariel’s background includes digital marketing, ecommerce, and web development.
Webinar Recordings
Beyond Tradition: Batesville Unveils What’s Next in Funeral Service with New Products Webinar
Funeral Sales and Family Satisfaction Webinar: How to Improve Funeral Sales Conversations and Family Satisfaction – August 26, 2025
Consumer Trends Webinar – Part 2: Understanding the Modern Funeral Customer – June 24, 2025
Consumer Trends Webinar – Part 1: How Evolving Preferences Are Shaping the Funeral Industry – June 4, 2024
Understanding the Evolving Needs of Today’s Cremation Families – May 20, 2025
Funeral Home Chain of Custody & Body Tracking Webinar – March 18, 2025
Introducing the Digital Showroom: A Live, Step-by-Step Walkthrough – April 22, 2025